FAQ

What should I do if the tallow I want is out of stock?

For inquiries regarding items that are out of stock, please contact us. We can provide information on backorders and availability. Your satisfaction is of upmost importance to us and we strive to keep you informed about our products.

What is your return policy?

Our return policy allows for returns within 30 days of purchase. To be eligible for a return, items must be in their original packaging and condition. This ensures that products can be resold and maintains the integrity of our offerings. For more information on returns, check out our returns & exchanges page.

How long does it take to ship?

Orders are typically processed and shipped on Mondays. However, it is important to note that earlier shipping may be possible depending on various factors such as order volume and product availability. Customers are encouraged to check for any updates regarding their specific order status to ensure timely delivery.

What is Tallow?

Tallow is a rendered form of beef or mutton fat that has been used for centuries in various applications, including cooking and skincare. In the context of skincare, tallow is valued for its unique composition, which closely resembles the natural oils found in human skin. This similarity allows tallow to penetrate deeply and provide exceptional hydration, making it an effective moisturizer. Additionally, tallow is rich in vitamins A, D, E, and K, as well as essential fatty acids, which contribute to skin health and repair. Its natural properties make it a sustainable and nourishing ingredient in the formulation of skincare products.

Where is our tallow sourced from?

The tallow used in our products is sourced from grass-fed organic cattle raised by reputable farmers in the United States. This sourcing method ensures that the tallow is not only of high quality but also adheres to sustainable farming practices. Grass-fed cattle are known to produce tallow that is richer in nutrients and beneficial fatty acids, contributing to the overall effectiveness of skincare formulations. By prioritizing organic and local sources, we support both the health of our consumers and the well-being of the environment. 

How to store tallow?

Whipped tallow, a versatile and nourishing skincare product, requires proper storage to maintain its quality and efficacy. It is recommended to store whipped tallow in a cool, dry place away from direct sunlight, as exposure to heat and light can degrade its beneficial properties. Ideally, it should be kept in an airtight container to prevent contamination and moisture absorption, which can compromise its texture and performance. For optimal preservation, refrigeration is an option, although it may alter the consistency, making it firmer. Ensuring that the storage conditions are stable will help retain the integrity of the whipped tallow for an extended period, allowing users to benefit from its hydrating and restorative qualities.

What happens if my tallow melts?

Whipped tallow is a versatile and beneficial skincare product, but it can be sensitive to temperature changes. If your whipped tallow has melted, it is important to understand that this does not compromise its effectiveness. To restore its texture, place the container in a cool environment, ideally below 70°F (21°C). Once it cools, you can gently re-whip the tallow to regain its original consistency. It is advisable to store whipped tallow in a stable, cool location to prevent future melting, as prolonged exposure to heat can alter its texture and performance.